Terms & Conditions

📝 Terms & Conditions – Noor International Store

(Translations of the Meanings of the Holy Qur’an)

Welcome to Noor International, your trusted destination for high-quality translations of the meanings of the Holy Qur’an in multiple languages. By accessing our website or placing an order, you agree to the following terms and conditions:

1. Return Policy:

✅ Products may be returned within 3 days of delivery, provided they are in their original condition (unused, undamaged, and in original packaging).
\n🚚 The customer is fully responsible for the return shipping costs.

2. Exchange Policy:

🔁 Products may be exchanged within 7 days of delivery, provided they are in original condition.
\n💸 The customer will bear both return and new shipping costs associated with the exchange process.

3. Damaged or Defective Products:

💔 If the product is received with a defect or damage, and this is confirmed by our team, Noor International will cover all return shipping costs.
\n📸 The customer must report the issue immediately and provide clear photographic evidence.

4. Payment Terms:

💳 We accept all major payment methods in Saudi Riyals (SAR).
\n❌ In the event of a payment issue (e.g., the amount is deducted but the order is not processed), Noor International is not liable.
\n📞 Customers must contact their respective banks to resolve such issues.

5. Customer Privacy:

🔐 We are committed to protecting your privacy. Your personal information is kept strictly confidential and will not be shared with third parties.
\n🚚 Only necessary contact details will be provided to shipping companies to ensure proper delivery of your order.

6. International Shipping:

🌍 We offer international shipping to many countries.
\n⚠️ Please note: Displayed shipping fees at checkout may not reflect the final cost.
\n📬 In case of discrepancies in actual shipping costs (either an increase or a decrease), the customer will be contacted after the order is placed.
\n✅ Placing the order is considered confirmation and acceptance to pay any additional shipping charges, if required.

7. Product Availability:

📦 Product availability may change at any time. If a product becomes unavailable after placing an order, the customer will be notified and offered options including waiting for restock, selecting an alternative product, or requesting a refund.

8. Order Management Rights:

📋 Noor International reserves the right to decline, cancel, or reschedule any order at its sole discretion, at any time, due to availability, operational circumstances, or other valid reasons.
\n📩 In such cases, the customer will be contacted promptly.

9. Acceptance of Terms:

📝 By placing an order with Noor International, the customer acknowledges and agrees to all of the above terms and conditions.
\nWe recommend reviewing this section regularly, as terms may be updated to reflect changes in policy or business operations.